Browse our eventsAshburton 7700" class="load_on_view" width="1600" height="682" />

Browse our events

Keep up to date with the latest techniques and your CPD requirement, search for events using the filters above.

Mini Residency in Periodontics 2022- 2023
Dental Artistry Academy

Periodontics

Auckland, New Zealand
23 Sep 2022 - 29 Jul 2023
09:00 - 17:00 (99 hrs)

Dr Sheng Zhang
Clinical Observation Hands On Lecture

ONLINE ENROLMENT

This is an advanced theory and clinical training program for general dentists looking to expand their knowledge in periodontology and to provide periodontal treatment to their patients. It is designed so you can immediately implement periodontal procedures into your general practice safely and successfully. The education delivered is based on a complete review of the literature on Periodontology with…

This is an advanced theory and clinical training program for general dentists looking to expand their knowledge in periodontology and to provide periodontal treatment to their patients. It is designed so you can immediately implement periodontal procedures into your general practice safely and successfully. The education delivered is based on a complete review of the literature on Periodontology with a summation of over 500 articles and reviews. The course focuses on the latest evidence-based procedures with proven long-term outcomes. The structure of the course is a combination of didactic lectures, hands-on workshops and live surgeries of the procedures taught. The 6 modules run over one year so you are supported in your clinical practice and have mentorship as you follow your patients through their periodontal treatment journey. You will be supported with 6 bi-monthly tutorials which allow further integration of knowledge and provide support for case reviews. Module 1 - 23-24 September 2022 Periodontology 101 & Non-Surgical Management • Complete review of periodontology 101 - biology, aetiology, and pathogenesis. • Explore and develop a deep understanding for the 2017 Periodontal Disease Classification. • Evidence based management of periodontal disease including assessment, treatment, and maintenance in general practice. • Introduction to Minimally Invasive Non-Surgical Therapies (MINST). • Understanding of exact equipment setup required for your practice and instrument maintenance. Bring your Dental Auxiliary to implement immediately into your hygiene department • Workshops: Hands-on training with powered and hand instruments on periodontal models. • Live patient highlighting techniques for split mouth debridement, periodontal review, and supportive periodontal therapy. Module 2: 11-12 November 2022 Surgical Periodontal Management & Functional Crown Lengthening • Evidence based management of different periodontal bony defects and furcation. • Introduction to micro-surgical techniques and Minimally Invasive Surgical Therapies (MIST). • Functional crown lengthening procedures in general practice. • Workshops: Hands-on clinical training on periodontal models. • Live patients for surgical management of periodontal disease and functional crown lengthening. Module 3: 20-21 January 2023 Cosmetic Crown Lengthening & Regenerative Therapies in Periodontics • Cosmetic crown lengthening procedures in general practice. • Digital smile design principles for cosmetic crown lengthening and transferring digital plan to the mouth. • Prosthetic and surgical protocols for achieving the perfect white and pink balance. • Explore the modern era of periodontal regenerative therapies. • Understand the keys to regenerative surgery and protocol for success. • Gain a thorough knowledge of biomaterials for regeneration and their clinical indications for use. • Advanced microsurgical techniques including papilla preservation, minimally invasive surgical techniques, single flap approaches and entire papilla preservation flaps. • Workshops: Hands-on clinical training on animal models. • Live patients for cosmetic crown lengthening and regeneration surgery Module 4: 24-25 March 2023 Soft Tissue Plastics 1 • Develop a deep understanding for the importance of soft tissue quality in general practice. • Identify appropriate procedures for clinical problems and their indications. • Periodontal plastic surgery focusing on the classic mucogingival surgeries including frenectomy, apical repositioning flap, lateral repositioning flaps, papillary flaps, and free gingival grafts. • Workshops: Hands-on clinical soft tissue plastic training on periodontal models. • Live patient surgery for free gingival graft. Module 5: 19-20 May 2023 Soft Tissue Plastics 2 • Periodontal plastic surgeries focusing on recession coverage procedures. • Develop an understanding of surgery involving single and multiple teeth with a focus on Coronally Advanced Flap and Modified Tunnel techniques. • Exposure to different sources and techniques for connective tissue harvesting. • Combining plastics with restorative treatments. • Workshops: Hands-on clinical soft tissue plastic training on animal models. • Live patient surgery for recession coverage. Module 6: 28-29 July 2023 Peri-implant Disease Management • Develop a deeper knowledge on prevention and management of peri-implant disease. • Clinical protocols for implant maintenance in the general practice. • Hard tissue and soft tissue surgical techniques for the compromised implant. • Latest technologies for decontaminating failing implants. • Workshop: Hands-on clinical training on implant models. • Live patient non-surgical and surgical management of peri-implant disease.

MORE INFO LESS INFO

Speaker

Dr Sheng Zhang

Dr Sheng Zhang BDS (Adelaide University, University Medal) BOH (Sydney University) MDScImplants (UJI) GradDipOrtho (JCU) Fellow of Royal Australasian College of Dental Surgeons, International Dental Implant Association and International Academy of Dentofacial Esthetics Practice limited to periodontology & implantology Owner of Dental Artistry, an award winning boutique dental practice in Auckland with a focus on implants, periodontics and cosmetic dentistry

Venue

Organisers

Dental Artistry Academy
Level 1, 38 broadway
1023
New Zealand

Sheng Zhang
T: 09 524 4541
E: [email protected]

ONLINE CEREC Jumpstart 2023
Dentsply Sirona

Aesthetic Dentistry Restorative Dentistry

Auckland, New Zealand
1 Jan 2023 - 31 Dec 2023
09:00 - 09:00 (12 hrs)

CAD/CAM Product Manager
E-Learning

ONLINE ENROLMENT

This online course is designed for those who are unable to attend our hands-on face to face CEREC Jumpstart course and would like to learn about CEREC at their own pace. Ideally this course is aimed at associates joining a practice which has CEREC already installed. This course will cover the basics and fundamentals of CAD/CAM ceramic dentistry which are critical to the success of the procedure.

This online course is designed for those who are unable to attend our hands-on face to face CEREC Jumpstart course and would like to learn about CEREC at their own pace. Ideally this course is aimed at associates joining a practice which has CEREC already installed. This course will cover the basics and fundamentals of CAD/CAM ceramic dentistry which are critical to the success of the procedure. Further event information

MORE INFO LESS INFO

Speaker

CAD/CAM Product Manager

Dentsply Sirona Australia and New Zealand

Venue

Organisers

Dentsply Sirona
11-21 Gilby Road
Mount Waverley
3149
Australia

Sharni Failla
T: 61 294 965100
E: [email protected]
W: https://www.dentsplysirona.com/en-au

Online CBCT Jumpstart 2023
Dentsply Sirona

Radiography

Auckland, New Zealand
1 Jan 2023 - 31 Dec 2023
09:00 - 17:30 (6 hrs)

Donald A Tyndall DDS, MSPH, PhD, FICD
E-Learning

ONLINE ENROLMENT

The CBCT Jumpstart Online course is designed for new and existing CBCT users wanting to learn more about the clinical applications of 3D radiography as well as software and hardware applications of Dentsply Sirona CBCT units. This training course consists of 2 parts which cover all relevant clinical and application fundamentals to help kickstart your CBCT journey.

The CBCT Jumpstart Online course is designed for new and existing CBCT users wanting to learn more about the clinical applications of 3D radiography as well as software and hardware applications of Dentsply Sirona CBCT units. This training course consists of 2 parts which cover all relevant clinical and application fundamentals to help kickstart your CBCT journey. Further event information

MORE INFO LESS INFO

Speaker

Donald A Tyndall DDS, MSPH, PhD, FICD

Dr. Don Tyndall is Professor in the Division of Diagnostic Sciences at the UNC School of Dentistry and was the former Director of Radiology. Dr. Tyndall graduated from UNC-CH in 1973 with majors in biology and history. He received his D.D.S. in 1980 from the UNC School of Dentistry, his M.S.P.H. in environmental sciences and engineering in 1984 and his Ph.D. in 1988 in Health Physics from the UNC School of Public Health. Dr. Tyndall was the Director of Radiology for the School of Dentistry from 1988 to 2019. He is a Diplomate of the American Board of Oral and Maxillofacial Radiology and was a Director and past President from 1995-1999. Dr. Tyndall has twice served as the Councillor for Scientific Affairs and Public Policy of the Executive Council of the American Academy of Oral and Maxillofacial Radiology. In addition, he is a fellow in the International College of Dentists. His research interests include 3-D digital imaging, 2D and 3D caries detection, applications of CBCT in dentistry and artificial intelligence in radiologic diagnosis. He has authored or co-authored more than 125 journal articles.

Venue

Organisers

Dentsply Sirona
11-21 Gilby Road
Mount Waverley
3149
Australia

Sharni Failla
T: 61 294 965100
E: [email protected]
W: https://www.dentsplysirona.com/en-au

DSD Made Easy
Marwan Wadea

Aesthetic Dentistry

Auckland, New Zealand
25 Jan 2023 - 31 Dec 2023
09:30 - 11:30 (2 hrs)

Dr Marwan Wadea (Author)
E-Learning

ONLINE ENROLMENT

DSD Made Easy is an online course at: www.DSDMadeEasy.com It contains 17 on-demand videos in total of 1hour, it will guide the members to learn a step-by-step protocol to learn smile analysis and smile design from 2D to 3D. The members will have a discussion board where they can ask questions and also they will be able to contact me to guide them with designing their first case. There will be quiz…

DSD Made Easy is an online course at: www.DSDMadeEasy.com It contains 17 on-demand videos in total of 1hour, it will guide the members to learn a step-by-step protocol to learn smile analysis and smile design from 2D to 3D. The members will have a discussion board where they can ask questions and also they will be able to contact me to guide them with designing their first case. There will be quiz at the end containing 5 MCQs. Upon successful completion of all the videos and a passing rate of the quiz with 80%, participants will receive a Certificate of Completion. Further event information

MORE INFO LESS INFO

Speaker

Dr Marwan Wadea (Author)

Dr Marwan Wadea is a smile designer and cosmetic dentist practicing in New Zealand. He holds a Master's Degree in Aesthetic Dentistry from the University of Otago since 2017. Dr Wadea has been practicing in Auckland as an aesthetic dentist, focusing on smile makeovers and full-mouth rehabilitation. His passion is dental photography and smile design.

Further speaker information

Venue

Organisers

Marwan Wadea
585 Beach Road, Rothesay Bay, Auckland
0630
New Zealand

Marwan Wadea
T: 021 105 5431
E: [email protected]
W: www.DSDMadeEasy.com

CORE Advanced
Heart Education

Medical Emergencies

Gisborne, New Zealand
30 Mar 2023
08:00 - 17:30 (8 hrs)

Andy Davies NZRC instructor, SRN ONC Heart Education Director.
Hands On

Event Description This course is for Dentist providing sedation , but open to all dentists if they so wish. NZRC course as described at : http://www.nzrc.org.nz/training/CORE/core-advanced/ This course is suitable for dentists using sedation. This course covers all requirements outlined in Medical Emergencies In The Dental Practice http://dcnz.org.nz/assets/Uploads/Practice-standards/Medical-Emergencies.pdf…

Event Description This course is for Dentist providing sedation , but open to all dentists if they so wish. NZRC course as described at : http://www.nzrc.org.nz/training/CORE/core-advanced/ This course is suitable for dentists using sedation. This course covers all requirements outlined in Medical Emergencies In The Dental Practice http://dcnz.org.nz/assets/Uploads/Practice-standards/Medical-Emergencies.pdf Please feel free to call Andy on 0272300663 to discuss your requirements . We also provide 4hr non-sedation courses at your dental surgery for groups in and around the BOP.

MORE INFO LESS INFO

Speaker

Andy Davies NZRC instructor, SRN ONC Heart Education Director.

Speakers Bio Resuscitation Specialist / coordinator, Tauranga Hospital and NZRC CORE instructor. Andy first qualified as an advanced instructor in the UK working for the European Resuscitation Council in 1995. Since moving to Tauranga in 1997, Andy has been working at Tauranga Hospital teaching resuscitation at all levels of staff , for GPs , GP nurses, Dental staff and other groups of allied health professionals . Andy is part of the Medical Emergency Team at the DHB and provides help and support for traumas and cardiac arrests throughout the hospital .As such, his knowledge is based on practical experience and knowledge. Andy, until recently, has been deeply involved with the New Zealand Resuscitation Council as an assessor on the 'new-instructors' course.

Venue

Amber Dental
Gisborne
Gisborne

Organisers

Heart Education
100 Phillips Drive
Oropi Downs
RD 3
3173
New Zealand

Andy Davies
T: 0064 2 723 00663
E: [email protected]

Infection Prevention & Sterilisation
New Zealand Dental Assoc.

Infection Prevention & Control

Wellington, New Zealand
30 Mar 2023
08:30 - 17:00 (7 hrs)

Megan Sharpe
Hands On Lecture

REGISTER NOW

Calling all infection prevention coordinators, dental assistants, OHTs, and dentists! The knowing and the doing can be challenging to align! Register for this full day workshop and update your Infection Prevention and Control knowledge with a focus on the ‘what’ to do, the ‘why’ it should be done, and the ‘how’ to do it! A great opportunity to align the theory of best practice with clinical…

Calling all infection prevention coordinators, dental assistants, OHTs, and dentists! The knowing and the doing can be challenging to align! Register for this full day workshop and update your Infection Prevention and Control knowledge with a focus on the ‘what’ to do, the ‘why’ it should be done, and the ‘how’ to do it! A great opportunity to align the theory of best practice with clinical application, and how to effectively and efficiently ensure all this is happening in your practice.

MORE INFO LESS INFO

Speaker

Megan Sharpe

Meg is a well-known presenter throughout Australia, New Zealand and Pacific Islands and delivers a comprehensive and informative presentation of theory suitable for practical application to everyday clinical practice in the dental setting. Her overall objective is that the team becomes self-managed to deliver a quality management approach to infection prevention and general compliance in the most effective and efficient way for enhanced productivity and therefore increased profitability and risk management. In recognition of her contributions to the Dental Industry, Meg was awarded the 2018 Honorary Membership of the New Zealand Dental Association.

Venue

West Plaza Hotel
110 Wakefield Street

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

Medicine for Dentists
Continuing Dental Education Trust

General Medicine Medical Emergencies Oral & General Health Pharmacology & Dental Prescribing

Auckland 1051
31 Mar 2023
09:00 - 16:00 (5.5 hrs)

Dr David Stoner and Dr David Jardine
Lecture

ONLINE ENROLMENT

An update on a broad range of medical issues that may present in the dental practice, including: •Cardiovascular and respiratory problems. •Funny turns (eg blackouts in response to pain, cardiac arrhythmias, pseudo syncope). •The clinical relevance of medications (eg blood pressure lowering drugs, anticoagulants, antidepressants). •How common infections might complicate standard dental treatment.…

An update on a broad range of medical issues that may present in the dental practice, including: •Cardiovascular and respiratory problems. •Funny turns (eg blackouts in response to pain, cardiac arrhythmias, pseudo syncope). •The clinical relevance of medications (eg blood pressure lowering drugs, anticoagulants, antidepressants). •How common infections might complicate standard dental treatment. •Endocrine conditions (mainly diabetes) and the mouth. •A general overview of mental health trends and the effect of the pandemic. •Detection and treatment of mental health problems in dentistry. •Eating disorders and the role dental health practitioners can have in their early detection.

MORE INFO LESS INFO

Speaker

Dr David Stoner and Dr David Jardine

Dr Stoner: Dr David Stoner is a Consultant Psychiatrist and Clinical Senior Lecturer at the University of Otago. He is a Fellow of the Royal College of Psychiatrists and has worked for more than 25 years in New Zealand as a forensic and general adult psychiatrist. He is currently working in the South Island Eating Disorders Service. He believes passionately that we all have a role to play in the prevention of mental illness. Dr Jardine: Dr David Jardine is a General Physician at Christchurch Hospital and has worked full-time in the public system practising cardiology and general medicine for the past 40 years. His research interests include cardiovascular physiology, the autonomic nervous system, syncope, sudden death, and problems with medications.

Venue

Novotel Auckland Ellerslie
72/112 Green Lane East
Ellerslie

Organisers

Continuing Dental Education Trust
Continuing Dental Education Trust

Kim Gear
T:
E: [email protected]

Medical Emergencies in Dental Practice :  Resuscitation   CORE Immediate equivalent.
Heart Education

Emergency Response & Contingency Planning Medical Emergencies

Tauranga
15 Apr 2023
08:00 - 12:00 (4 hrs)

Andy Davies NZRC instructor, SRN ONC Heart Education Director.
Hands On

This 4 hr Immediate Resuscitation course covers all the requirements outlined in the Practice Standards for Dentists revalidated every two years, This includes: Airway management to LMAs CPR- Adult and Child collapse. AED Defibrillation Anaphylaxis Team work and communication skills . Maternal collapse / asthma, choking , etc Courses can also be provide at your dental surgery for groups, if you prefer…

This 4 hr Immediate Resuscitation course covers all the requirements outlined in the Practice Standards for Dentists revalidated every two years, This includes: Airway management to LMAs CPR- Adult and Child collapse. AED Defibrillation Anaphylaxis Team work and communication skills . Maternal collapse / asthma, choking , etc Courses can also be provide at your dental surgery for groups, if you prefer to have the scenarios in your own environment . Contact Andy on 027 2300663 [email protected] NZDA verifies, that based on the information provided to NZDA, this activity meets the Dental Council policy requirements for CPD. NZDA CPD verification does not imply promotion or endorsement of the contents of any course. Attendees need to use professional judgment to assess the validity and usefulness of techniques, materials or therapeutic products to their own practice.

MORE INFO LESS INFO

Speaker

Andy Davies NZRC instructor, SRN ONC Heart Education Director.

Resuscitation coordinator, Tauranga Hospital and NZRC CORE instructor. Andy first qualified as an advanced instructor in the UK working for the European Resuscitation Council in 1995. Since moving to Tauranga in 1997, Andy has been working at Tauranga Hospital teaching resuscitation at all levels of staff , for GPs , GP nurses, Dental staff and other groups of allied health professionals . Andy has been part of the Medical Emergency Team at the DHB and provides help and support for traumas and cardiac arrests throughout the hospital .As such, his knowledge is based on practical experience and knowledge. Andy, until recently, has been deeply involved with the New Zealand Resuscitation Council as an assessor on the 'new-instructors' course.

Venue

Tauranga Hospital ED centre
Tauranga

Organisers

Heart Education
100 Phillips Drive
Oropi Downs
RD 3
3173
New Zealand

Andy Davies
T: 0064 2 723 00663
E: [email protected]

Exiting your Practice and Maximising your Outcome
New Zealand Dental Assoc.

General Dentistry Practice Management

Wellington, New Zealand
28 Apr 2023
08:30 - 17:00 (7 hrs)

Simon Palmer
Lecture

REGISTER NOW

In practice sales you don’t get the result you deserve…you get the result you create! Get the best possible return for one of your greatest assets. Vital information for anyone within their last 5 years of ownership! When it’s time to sell their practice, many dentists delay putting their practice on the market, due to little understanding of the value of what they are selling and how to prepare…

In practice sales you don’t get the result you deserve…you get the result you create! Get the best possible return for one of your greatest assets. Vital information for anyone within their last 5 years of ownership! When it’s time to sell their practice, many dentists delay putting their practice on the market, due to little understanding of the value of what they are selling and how to prepare their practice for sale, as well as the fear of loss of identity post sale. Join Simon Palmer in this one-day seminar, where he discusses the steps and processes involved in selling your practice, and how to prepare your practice for sale in your final years, in order to optimise the result, to get you the best price and conditions and enable you to exit on your terms. Topics include: • Exit planning how to get your practice ready to sell • Various exit strategies, including emergency exit, mergers, walk-in-walk-out, the internal sale, the incremental sale, sell and stay on, selling to a corporate • What is the likely profile of your buyer and what are they looking for? • How to get your practice ready for sale – easy changes that can make your practice • more sellable • Who do you tell – Should you tell your team? If so how and when? • What are the terms of the sale? • Valuing Dental Practices – valuation methodologies, where is the value in your dentalpractice and how can it be quantified? • Restraint of trade provisions • Legal agreements • Accounting -Tax implications and strategies for selling • Life—post sale? Volunteer dentistry, locum, structure working part time, or retire Please note that there is a strict prohibition on attendees recording the seminar or soliciting other attendees for business purposes.

MORE INFO LESS INFO

Speaker

Simon Palmer

Simon Palmer is the Founder and Managing Director of Practice Sale Search, Australasia’s leading dental practice brokerage. Simon has extensive knowledge of and insight into the dental industry, with almost 20 years’ experience in dentist recruitment and dental practice sales. Simon is a regular contributor to dental publications and journals, and is regarded as an expert on dental practice purchases and sales. He frequently presents workshops on Practice Buying and Exit Planning at NZDA and ADA seminars and major conferences throughout Australia and New Zealand. Simon and his team at Practice Sale Search sell over a hundred practices a year, across the entire spectrum of dental practice structures, from small, one-chair practices to multi-chair, associateship and corporates practices..

Venue

West Plaza Hotel
110 Wakefield Street

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

Exiting your Practice and Maximising your Outcome
New Zealand Dental Assoc.

General Dentistry Practice Management

Christchurch, New Zealand
29 Apr 2023
08:30 - 17:00 (7 hrs)

Simon Palmer
Lecture

REGISTER NOW

In practice sales you don’t get the result you deserve…you get the result you create! Get the best possible return for one of your greatest assets. Vital information for anyone within their last 5 years of ownership! When it’s time to sell their practice, many dentists delay putting their practice on the market, due to little understanding of the value of what they are selling and how to prepare…

In practice sales you don’t get the result you deserve…you get the result you create! Get the best possible return for one of your greatest assets. Vital information for anyone within their last 5 years of ownership! When it’s time to sell their practice, many dentists delay putting their practice on the market, due to little understanding of the value of what they are selling and how to prepare their practice for sale, as well as the fear of loss of identity post sale. Join Simon Palmer in this one-day seminar, where he discusses the steps and processes involved in selling your practice, and how to prepare your practice for sale in your final years, in order to optimise the result, to get you the best price and conditions and enable you to exit on your terms. Topics include: • Exit planning how to get your practice ready to sell • Various exit strategies, including emergency exit, mergers, walk-in-walk-out, the internal sale, the incremental sale, sell and stay on, selling to a corporate • What is the likely profile of your buyer and what are they looking for? • How to get your practice ready for sale – easy changes that can make your practice • more sellable • Who do you tell – Should you tell your team? If so how and when? • What are the terms of the sale? • Valuing Dental Practices – valuation methodologies, where is the value in your dentalpractice and how can it be quantified? • Restraint of trade provisions • Legal agreements • Accounting -Tax implications and strategies for selling • Life—post sale? Volunteer dentistry, locum, structure working part time, or retire Please note that there is a strict prohibition on attendees recording the seminar or soliciting other attendees for business purposes.

MORE INFO LESS INFO

Speaker

Simon Palmer

Simon Palmer is the Founder and Managing Director of Practice Sale Search, Australasia’s leading dental practice brokerage. Simon has extensive knowledge of and insight into the dental industry, with almost 20 years’ experience in dentist recruitment and dental practice sales. Simon is a regular contributor to dental publications and journals, and is regarded as an expert on dental practice purchases and sales. He frequently presents workshops on Practice Buying and Exit Planning at NZDA and ADA seminars and major conferences throughout Australia and New Zealand. Simon and his team at Practice Sale Search sell over a hundred practices a year, across the entire spectrum of dental practice structures, from small, one-chair practices to multi-chair, associateship and corporates practices.

Venue

The Mayfair Christchurch
155 Victoria Street

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

Live Online - Best Practice Phone Skills
Prime Practice

Patient Management Practice Management

Sydney NSW 2000, Australia
2 May 2023 - 9 May 2023
13:00 - 15:30 (5 hrs)

Patric Moberger & Maya Carson
E-Learning

ONLINE ENROLMENT

Best Practice Phone Skills Have you ever called to make an appointment, leading you to feel more confused, less informed, feeling no sense of trust and finishing the call with no appointment made? You are not alone. We have all been there. We know that practices are spending big money on marketing, and if the marketing is successful, then their next biggest concern has got to be: are we converting…

Best Practice Phone Skills Have you ever called to make an appointment, leading you to feel more confused, less informed, feeling no sense of trust and finishing the call with no appointment made? You are not alone. We have all been there. We know that practices are spending big money on marketing, and if the marketing is successful, then their next biggest concern has got to be: are we converting those calls into appointments? Best Practice Phone skills is a Live Online course that will help your Front Office Coordinator (or any other team member who answers the phone) to be better equipped to: Increase the conversion of calls into appointments. Create a better first experience between the new patient and the practice. Create confidence in the team, which will create confidence in the patient Decrease cancellations and FTAs. Increase referrals (because we know new patients are the best referrers). In this 2-part workshop you will learn skills and tools from Prime Practice in a workshop specially designed for the dental front office coordinator. The course is designed with content built from years (25 years +) of experience, working with dental practices teams from all over the world, facing the same challenges of converting calls into appointments with patients becoming loyal to the practice. Patients for life. What will be covered Create a consistent patient experience with clear protocols to support the new patient call. Decrease the number of unanswered calls. Know the 3 keys to building trust over the phone. Gather the right information . Manage the expectations of patients. Handle difficult questions. Influence patients without them feeling pressured. Transform telephone shoppers into new patients . PART 1 Protocols that support the New Patient Call Understanding the value of a New Patient Call to your practice. Ensuring each new patient who calls your practice feels like they are in “good hands” and answer their questions making them feel safe around the risk of COVID-19 and the practice. Treating all patients and their health as a priority. Ensuring the team supports one another at the Front Desk when responding to a New Patient Call. When and how to use “On Hold” and “Voicemail” to support the Front Desk. Handling the New Patient Call Use empathy to align with the patient, particularly in respect to feelings of apprehension around infection control post COVID19. Connect with the patient. Build credibility and trust by asking the right questions and providing the right responses. PART 2 Handling the New Patient Call (continued) Driving the conversation and handling questions, including those related to COVID-19. Guiding the patient to an appointment. The Telephone Shopper Learning how to handle those callers who are “just asking” for information and prices. Effective communication tools that will help convert shoppers into making an appointment. Preparing patients for their appointments over the phone. Setting expectations for a patient’s experience now and post COVID-19 is crucial to creating a positive experience. Ask yourself; would you be satisfied with the treatment you received from your first point of contact with your practice? Remember, you only get one chance at making a good first impression, and it begins with that one phone call. Live online training Our live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, videos and so on! About PrimeGo All live online training is supported by the PrimeGo, where you can review pre and post readings, and complete quizzes, surveys and your certificate. You can always visit the PrimeGo platform and keep your profile updated, reflect on the latest Prime news and connect in the discussion channels. Further event information

MORE INFO LESS INFO

Speaker

Patric Moberger & Maya Carson

Patric Moberger Patric holds a Masters in Adult Education and came to Australia (from Sweden) in 1999 to manage the frontline management development programs at Ansett Airlines. Patric has trained over 16,000 frontline staff members at Qantas and has worked with many international businesses in the oil, insurance, retail, food and dental industry. Patric has been with Prime Practice for over 8 years and is the General Manager for Training and Development. He has an in depth knowledge of the needs of a modern dental practice and has extensive experience training dental practices across a wide range of areas including: communication skills, leadership, customer service and learning and development. Patric has facilitated workshops for dentists and their teams worldwide, helping thousands of dentists to create their dream teams. He works with both private practices and corporates. Maya Carson Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving. She is firm believer that workplace performance is enhanced by developing leadership and management competencies, and enjoys facilitating clients’ insights around interpersonal communication and emotional intelligence.

Further speaker information

Venue

Prime Practice Online
151 Castlereagh Street

Organisers

Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: [email protected]
W: www.primepractice.com.au

Innovative treatment sequences for predictable digital dentures - for dentists
Ivoclar Vivadent

General Dentistry

Auckland
3 May 2023
18:00 - 21:00 (3 hrs)

Mauritz Slabbert
Lecture

Course Contents: Changing the way you think about dentures Complete guidance to treatment steps Reducing your number of appointments Simplifying scanning and try-in Predictable outcomes Dealing with challenging aesthetic expectations Adding value to your patient base/records

Course Contents: Changing the way you think about dentures Complete guidance to treatment steps Reducing your number of appointments Simplifying scanning and try-in Predictable outcomes Dealing with challenging aesthetic expectations Adding value to your patient base/records

MORE INFO LESS INFO

Speaker

Mauritz Slabbert

Mauritz Slabbert is the owner of ProCast Dental Laboratory in Silverdale,Auckland. He qualified as a Dental Technician at the Cape PeninsulaUniversity of Technology during the nineties and in his final year he won theaward for Best Student of the Year.He started his career in Cape Town and after migrating to New Zealand inthe late nineties he completed the New Zealand Dental TechnologyRegistration Examination at the University of Dunedin.Mauritz is interested in new dental developments and he continues hisprofessional development with advanced training courses and learning opportunities such as a visit to the International Dental Show in Cologne. Mauritz has been practicing as a Dental Technician for the past 25 years. He first worked for a number of years under two respected Auckland mentors, before establishing his own Auckland laboratory during 2005.As the owner of ProCast Dental Laboratory, Mauritz is known for his excellent service and his investment inleading edge technologies such as the PrograMill PM7 System.

Venue

12 Omega Street, Rosedale
Auckland

Organisers

Ivoclar Vivadent
12 Omega Street
Rosedale
0632
New Zealand

Emma Coupe
T: 09 914 9999
E: [email protected]
W: www.ivoclarvivadent.com

Dentomaxillofacial Radiography & Radiology
New Zealand Dental Assoc.

Oral & Maxillofacial Radiology Radiography

Auckland, New Zealand
4 May 2023
08:30 - 17:00 (7 hrs)

Prof. Louise Brown BDSc, MDSc, MPH, DClinDent (DMFR), PhD, MRACDS(Perio), MRACDS (DMFR), FPFA, FICD, FADI
Lecture

REGISTER NOW

Cone beam CT has been readily adopted by the dental profession—the ability to assess teeth and surrounding structures in 3D has formed an integral part of diagnosis and treatment planning for implant dentistry, oral surgery, endodontics, orthodontics and many other areas. But, CBCT comes with its own set of limitations, as well as biological concerns about increased radiation dosage.

Cone beam CT has been readily adopted by the dental profession—the ability to assess teeth and surrounding structures in 3D has formed an integral part of diagnosis and treatment planning for implant dentistry, oral surgery, endodontics, orthodontics and many other areas. But, CBCT comes with its own set of limitations, as well as biological concerns about increased radiation dosage.

MORE INFO LESS INFO

Speaker

Prof. Louise Brown BDSc, MDSc, MPH, DClinDent (DMFR), PhD, MRACDS(Perio), MRACDS (DMFR), FPFA, FICD, FADI

Dento-Maxillofacial Radiologist, Periodontist and Specialist in Public Health Dentistry. Prof. Louise Brown is recognised as one of Australia’s most highly qualified and experienced specialist clinical dentist. She is the only triple registered specialist in Australia in the fields of dento-maxillofacial radiology, periodontics and public health dentistry. She has combined academic interests and private practice across all three fields over her busy career. In 2015, she established Teledent, which was the first full-time dental teleradiology practice providing online radiology reporting to dental practitioners and general radiology practices throughout Australia and New Zealand. She is a past president of the AUS and NZ Academy of Periodontists (ANZAP). She holds the positions of Honorary Professor at the University of Adelaide, Adjunct Professor at La Trobe University, Clinical Associate Professor at the University of Melbourne, and Honorary Associate Professor at the University of Queensland and at Charles Sturt University.

Venue

NZDA House
195 Main Highway
Ellerslie

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

CEREC Jumpstart
Dentsply Sirona

Aesthetic Dentistry Restorative Dentistry

Auckland, New Zealand
5 May 2023 - 6 May 2023
09:00 - 17:00 (12 hrs)

Anton Martin
Hands On

ONLINE ENROLMENT

This hands-on 2-day interactive course is designed for associates joining a practice which has CEREC already installed.

This hands-on 2-day interactive course is designed for associates joining a practice which has CEREC already installed. Further event information

MORE INFO LESS INFO

Speaker

Anton Martin

Anton Martin has worked in the Dental industry for more than 22 years. He is a Business Development Manager for Growth Plan Limited and is helping companies globally grow their bottom line. Anton is a South African qualified Dental Technician with additional studies in Finance, IT and Business Management. With focused experience in orthodontics and CAD/CAM he proudly works with his international clients and enjoys being closer to home supporting his local New Zealand clients.

Venue

Organisers

Dentsply Sirona
11-21 Gilby Road
Mount Waverley
3149
Australia

Sharni Failla
T: 61 294 965100
E: [email protected]
W: https://www.dentsplysirona.com/en-au

Monitoring the Sedated Patient
NZ Society for Sedation in Dentistry

Sedation

New Plymouth
6 May 2023
08:00 - 17:00 (7 hrs)

Anna Biddick, Dr Rohit Bedi, Dr Nick Stretton
Hands On Lecture

ONLINE ENROLMENT

We are excited to be coming to New Plymouth - a regional town we haven't been to before so looking forward to your support: A formal education and training course that fulfils the mandatory DCNZ requirements for education and training in the Sedation Practice Standard from 1st October 2019. This course will enable you to gain certified competency to monitor sedated patients. It is designed for the…

We are excited to be coming to New Plymouth - a regional town we haven't been to before so looking forward to your support: A formal education and training course that fulfils the mandatory DCNZ requirements for education and training in the Sedation Practice Standard from 1st October 2019. This course will enable you to gain certified competency to monitor sedated patients. It is designed for the whole dental team who monitor sedated patients, either with minimal experience, needing an introduction to capnography, or as a team refresher. It does not teach you how to sedate patients. The course will involve a full day of lectures, demonstrations and hands-on training leading to certification. The course constantly changes to enable you to continue to meet minimum Practice Standard requirements and keep up to date with best practice for monitoring the sedated patient. Further event information

MORE INFO LESS INFO

Speaker

Anna Biddick, Dr Rohit Bedi, Dr Nick Stretton

Anna Biddick - Practice Manager Dr Rohit Bedi - General Practitioner Dr Nick Stretton - General Practitioner

Venue

The Devon Hotel Conference Centre
390 Devon Street East

Organisers

NZ Society for Sedation in Dentistry
PO Box 46 308
Herne Bay
1147

Graham Shaw
T: 021 971 262
E: [email protected]
W: www.dentalsedation.co.nz

Dentomaxillofacial Radiography & Radiology
New Zealand Dental Assoc.

Oral & Maxillofacial Radiology Radiography

Christchurch, New Zealand
6 May 2023
08:30 - 17:00 (7 hrs)

Prof. Louise Brown BDSc, MDSc, MPH, DClinDent (DMFR), PhD, MRACDS(Perio), MRACDS (DMFR), FPFA, FICD, FADI
Lecture

REGISTER NOW

Cone beam CT has been readily adopted by the dental profession—the ability to assess teeth and surrounding structures in 3D has formed an integral part of diagnosis and treatment planning for implant dentistry, oral surgery, endodontics, orthodontics and many other areas. But, CBCT comes with its own set of limitations, as well as biological concerns about increased radiation dosage.

Cone beam CT has been readily adopted by the dental profession—the ability to assess teeth and surrounding structures in 3D has formed an integral part of diagnosis and treatment planning for implant dentistry, oral surgery, endodontics, orthodontics and many other areas. But, CBCT comes with its own set of limitations, as well as biological concerns about increased radiation dosage.

MORE INFO LESS INFO

Speaker

Prof. Louise Brown BDSc, MDSc, MPH, DClinDent (DMFR), PhD, MRACDS(Perio), MRACDS (DMFR), FPFA, FICD, FADI

Dento-Maxillofacial Radiologist, Periodontist and Specialist in Public Health Dentistry. Prof. Louise Brown is recognised as one of Australia’s most highly qualified and experienced specialist clinical dentist. She is the only triple registered specialist in Australia in the fields of dento-maxillofacial radiology, periodontics and public health dentistry. She has combined academic interests and private practice across all three fields over her busy career. In 2015, she established Teledent, which was the first full-time dental teleradiology practice providing online radiology reporting to dental practitioners and general radiology practices throughout Australia and New Zealand. She is a past president of the AUS and NZ Academy of Periodontists (ANZAP). She holds the positions of Honorary Professor at the University of Adelaide, Adjunct Professor at La Trobe University, Clinical Associate Professor at the University of Melbourne, and Honorary Associate Professor at the University of Queensland and at Charles Sturt University.

Venue

The Mayfair Christchurch
155 Victoria Street

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

*SOLD OUT* Building confidence in oral surgery for general practice
New Zealand Dental Assoc.

Oral & General Health Oral Surgery

Auckland, New Zealand
13 May 2023 - 14 May 2023
08:30 - 12:30 (10 hrs)

Dr Soo Wee Ong BDS, PGDipClinDent (Oral Surgery), DClinDent (Oral Surgery)
Hands On Lecture Peer Contact

This course provides an opportunity for general dental practitioners to develop their knowledge and confidence surrounding the principles and techniques of nonsurgical and surgical extractions. Open to new graduates and experienced clinicians, this course is designed to equip you to provide effective, efficient, and safe care which you can utilise in everyday practice. Lecture: Saturday 13 May 2023…

This course provides an opportunity for general dental practitioners to develop their knowledge and confidence surrounding the principles and techniques of nonsurgical and surgical extractions. Open to new graduates and experienced clinicians, this course is designed to equip you to provide effective, efficient, and safe care which you can utilise in everyday practice. Lecture: Saturday 13 May 2023 Venue: NZDA House, 1/195 Main Highway, Ellerslie, Auckland 9.00am - 5.00pm (Registration: 8.30am) Hands-on: Sunday 14 May 2023 Venue: Faculty of Dentistry, 5d Browns Rd, Manurewa, Auckland 9.00am - 12.30pm (Registration: 8.30am)

MORE INFO LESS INFO

Speaker

Dr Soo Wee Ong BDS, PGDipClinDent (Oral Surgery), DClinDent (Oral Surgery)

Soo-Wee is a specialist oral surgeon in full-time private practice in Dunedin, NZ. Having previously been a general dentist for nearly 10 years, he understands the daily struggles of carrying out oral surgery during the day, especially when the patient has been “fitted in” between other appointments! Carrying out stress free and efficient exodontia is not an easy task, and the responsibility does not always just falls on the dentist, but requires a team approach to provide the best outcome for your patients. Building confidence in oral surgery require dedication and perseverance, but the journey can be fun, fulfilling and extremely rewarding for your career.

Venue

NZDA House, 195 Main Highway, Ellerslie
Faculty of Dentistry, 5d Browns Rd, Manurewa, Auckland

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Caryn Lim
T: 09 579 8001
E: [email protected]
W: NZDA.org.nz

Virtual Mastering Practice Ownership
Prime Practice

Dental Materials General Dentistry Patient Management Practice Management

Sydney
16 May 2023
09:00 - 13:00 (4 hrs)

Brett Churnin
Lecture

ONLINE ENROLMENT

This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas: 1. BOOST Practice Production Increase production with an enhanced patient experience Increase production and practice value through a solid and consistently positive patient experience Impact patient retention Build patient confidence in the practice at every…

This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas: 1. BOOST Practice Production Increase production with an enhanced patient experience Increase production and practice value through a solid and consistently positive patient experience Impact patient retention Build patient confidence in the practice at every point of contact Align the team and get everyone on the same page 2. DRIVE Financial Outcomes Know the numbers to optimise profitability and practice growth Understand the story behind the numbers The top 5 KPIs you’ll want to track and why Benchmarks: how do your numbers compare to industry benchmarks? Planning and forecasting towards better business strategy 3. GROW the Patient Base Marketing to attract patients Know and understand your target patients Tips for thorough and targeted marketing communication Maximise website content, social marketing and SEO 4. ENGAGE Your Team Effective leadership is the foundation of every practice Agile Leadership for times of change and uncertainty Shifting your own Mindset and lifting your Emotional Intelligence The 3 keys to keeping team members motivated This course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen by using your webcam and your microphone and you will be engaged on various topics using the chat tool, question polls and other live online activities. Further event information

MORE INFO LESS INFO

Speaker

Brett Churnin

Brett Churnin Brett is the General Manager of Customer Relationships at Prime Practice. Since he started with Prime in 2003, Brett has managed our team of coaches and personally coached and trained hundreds of dentists and their teams on all elements of running a successful dental practice. Brett is an empowering and motivating speaker who has delivered workshops to dentists in the USA, UK, Singapore, Australia and NZ for many years. He has a deep understanding of the challenges and opportunities that dentists face when communicating with their patients and a strong commitment to helping bridge the gap between what patients think they need and what dentists diagnose. Brett is passionate about the role that Prime Practice plays in transforming the experience of owning and working in a dental practice. And he knows that with that comes the transformation of the patient experience.

Further speaker information

Venue

Prime Practice Online
151 Castlereagh Street

Organisers

Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: [email protected]
W: www.primepractice.com.au

NZ Root to Crown Masterclass
Dentsply Sirona

Endodontics Restorative Dentistry

Auckland, New Zealand
19 May 2023 - 24 Jun 2023
09:00 - 17:00 (24 hrs)

Associate Professor Lara Friedlander BDS MDS (Endo) PhD (Otago) FACDS FICD, Dr Richard Eilenberg
Hands On

ONLINE ENROLMENT

Enjoyable, Predictable Outcomes Each step of endodontically treating and restoring a tooth is connected. This Root to Crown Masterclass walks through each step of the procedure – with each building on the success of the previous phase. From diagnostic protocol through coronal restoration, learn techniques for clinical success at every step needed to take the patient out of pain, restore function…

Enjoyable, Predictable Outcomes Each step of endodontically treating and restoring a tooth is connected. This Root to Crown Masterclass walks through each step of the procedure – with each building on the success of the previous phase. From diagnostic protocol through coronal restoration, learn techniques for clinical success at every step needed to take the patient out of pain, restore function to the tooth while maintaining the proper aesthetic, and enhance long term success. The aim of these modules will be to provide useful and practical tips to enhance your confidence and the small group environment will allow personalised interaction and hands on experience. Further event information

MORE INFO LESS INFO

Speaker

Associate Professor Lara Friedlander BDS MDS (Endo) PhD (Otago) FACDS FICD, Dr Richard Eilenberg

Associate Professor Lara Friedlander BDS MDS (Endo) PhD (Otago) FACDS FICD Lara Friedlander qualified from the University of Otago in 1992 and completed her specialist training in Endodontics at the University of Otago in 1999, and has completed a PhD in Pulp Angiogenesis and Regeneration. She is Associate Dean of undergraduate Dentistry, Oral Health and Dental Technology and is Head of Discipline of Endodontics at Otago. Lara has been responsible for introducing and delivering advanced Endodontic modules in rotary and reciprocating Endodontics into the BDS programme. Lara is Chief examiner for the Final RACDS Fellowship Examination in general dental practice and is a Fellow of the International College of Dentists and Pierre Fauchard Academy. She has lectured extensively internationally and has research interests in endodontic education, clinical research and oral immunopathology and sits on the Board for the New Zealand Dental Research Foundation. Dr Eilenberg was accepted into the London School of Arts at the age of 15, but decided to pursue the profession of dentistry. He later graduated from the University of Otago and was awarded the “Leask Silver Memorial Medal” for Conservative Dentistry. He completed a Master of Science degree in Restorative Dentistry in London and was awarded NZ’s first “Advanced Certificate in Dentistry”. He established the “NZ Institute of Cosmetic Dentistry” specialising in hands-on courses for general dentists. He lectures internationally on restorative techniques and has been using CAD-CAM technology since 2002. He particularly enjoys teaching step by step procedures in composite resin and porcelain materials to generate both maximum efficiency, longevity and natural aesthetics.

Venue

Organisers

Dentsply Sirona
11-21 Gilby Road
Mount Waverley
3149
Australia

Sharni Failla
T: 61 294 965100
E: [email protected]
W: https://www.dentsplysirona.com/en-au

Primespeak Seminar 1 Day
Prime Practice

Dental Materials General Dentistry Patient Management Practice Management

Brisbane QLD, Australia
2 Jun 2023
08:30 - 16:30 (7 hrs)

Brett Churnin, Patric Moberger, Maya Carson & Steven Valentine
Hands On Lecture

ONLINE ENROLMENT

Primespeak is a revolutionary approach to the patient-dentist communication game. Taking the common sales pitch and turning it on its head, Primespeak makes the process for optimum case acceptance easier, more comfortable, and above all ethical. Nobody wants to sell dental treatment to patients. And patients don’t want to be ‘sold’ too. Learn the advanced dental communications approach that has…

Primespeak is a revolutionary approach to the patient-dentist communication game. Taking the common sales pitch and turning it on its head, Primespeak makes the process for optimum case acceptance easier, more comfortable, and above all ethical. Nobody wants to sell dental treatment to patients. And patients don’t want to be ‘sold’ too. Learn the advanced dental communications approach that has changed the lives of dentists around the world. This is a course that was developed from over 25 years of working one-to-one with patients, discovering what patients want to know, and delivering it in a way that helps them to understand and want the treatment that they need. Learn how to build trust, overcome obstacles to treatment, explain dental conditions, make patients relax and want to listen to your diagnosis. Use our unique approach with both new and existing patients to grow your case acceptance and to increase patient loyalty. Primespeak Seminar’s success has been due to its ability to support participants to: - remove any perception of sales pressure; - increase patient ownership of their dental conditions; - bridge the gap between what a patient thinks they need and what you think they need; - take the stress out of communicating with patients; - NEVER be rejected; - ALWAYS maintain trust and rapport with patients. Further event information

MORE INFO LESS INFO

Speaker

Brett Churnin, Patric Moberger, Maya Carson & Steven Valentine

Brett Churnin Brett is the General Manager of Customer Relationships at Prime Practice. Since he started with Prime in 2003, Brett has managed our team of coaches and personally coached and trained hundreds of dentists and their teams on all elements of running a successful dental practice. Brett is an empowering and motivating speaker who has delivered workshops to dentists in the USA, UK, Singapore, Australia and NZ for many years. He has a deep understanding of the challenges and opportunities that dentists face when communicating with their patients and a strong commitment to helping bridge the gap between what patients think they need and what dentists diagnose. Brett is passionate about the role that Prime Practice plays in transforming the experience of owning and working in a dental practice. And he knows that with that comes the transformation of the patient experience. Patric Moberger Patric holds a Masters in Adult Education and came to Australia (from Sweden) in 1999 to manage the frontline management development programs at Ansett Airlines. Patric has trained over 16,000 frontline staff members at Qantas and has worked with many international businesses in the oil, insurance, retail, food and dental industry. Patric has been with Prime Practice for over 8 years and is the General Manager for Training and Development. He has an in depth knowledge of the needs of a modern dental practice and has extensive experience training dental practices across a wide range of areas including: communication skills, leadership, customer service and learning and development. Patric has facilitated workshops for dentists and their teams worldwide, helping thousands of dentists to create their dream teams. He works with both private practices and corporates. Maya Carson Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving. She is firm believer that workplace performance is enhanced by developing leadership and management competencies, and enjoys facilitating clients’ insights around interpersonal communication and emotional intelligence. Steven Valentine Steven Valentine is a corporate trainer and professional business coach specialising in leadership and team communication strategies. Steven has successfully worked across the spectrum of large corporations to small business in Australia, New Zealand, South East Asia and North America, training and coaching individuals and teams to lead and communicate more effectively, producing high performing and self-managed teams. Steven is an ICF trained Coach with over 1500 hours of coaching individuals on Leadership, Personal Development, Business Management Strategies and Effective Communication. Combined with 15 years experience of soft skills training and facilitation to large and diverse groups, Steven is able to build immediate trust with individuals to draw out insight, empower, motivate and inspire a collaborative and inclusive approach to group decision making and problem-solving. Steven draws on a myriad of evidenced-based tools and models from the latest research in positive psychology, contemporary neuroscience, adult learning, change management theory and emotional intelligence, He has personal experience managing large and diverse teams over a range of different industries and this, together with his strong ability facilitate discussion using powerful questioning, improves thinking and ignites passion in individuals, promoting positive change that produces results. Whether it is coaching, team training or group facilitation, Steven prides himself on his energetic yet warm, engaging and inclusive style and is 100% committed to supporting teams to work in alignment and with consensus, leading to ultimate business success.

Further speaker information

Venue

TBC
TBC

Organisers

Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: [email protected]
W: www.primepractice.com.au

  • Page 1 of 2 pages