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Communication Webinar Series [7] How to ask for feedback
Auckland 20th Oct 2026
Tune into this webinar series which is designed to build on the communication skills crucial to everyday practice. The sessions will look at communication from different perspectives and catering to who you are speaking with. There will be chances to explore how to build clearer, more empathetic conversations with patients.…
Brought to you by:
New Zealand Dental Assoc.
Dentine Hypersensitivity
Auckland 27th Oct 2026
Dentine hypersensitivity is a prevalent condition that affects many of our patients. Join us for a one-hour webinar exploring the aetiology, diagnosis and treatments for dentine hypersensitivity. Understanding the causes and appropriate management of dentine hypersensitivity is essential for dental professionals to provide…
Brought to you by:
New Zealand Dental Assoc.
Conflict De-escalation Training **** (SOLD OUT)
Auckland 6th Nov 2026
Session 1: How to de-escalate yourself so you can communicate calmly Defining and understanding what conflict and escalation are Strategies for self-de-escalation How this relates to the law Session 2: How to de-escalate your patients The relationship between communication and conflict Strategies for phone and face to face…
