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Lead Your Team

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Build a cohesive and high-performing team with the tools to inspire, influence, and lead with courage. This workshop equips you with strategies to manage tough conversations, foster collaboration, and bring out the best in your team.

Learning outcomes

This workshop builds the skills to lead teams effectively and authentically. You'll explore courageous leadership, tough conversations, conflict management, and adaptive leadership styles. Learn practical tools like the SCARF model to boost team harmony and apply Cialdini’s principles of influence. Topics like accountability, vulnerability, and boundary-setting are also covered. Through interactive exercises using LEGO Serious Play, you'll strengthen team dynamics and personal credibility. Walk away with techniques to inspire your team and create a thriving environment.

Further information 
Speakers

Maya Carson Senior Coach, Consultant and Trainer

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving.

Maya Carson 

Daleen Kupsch Coach, Consultant and Trainer

Daleen’s passion for dentistry started when she was still in high school when she began working as a dental assistant for her local family dentist. Her love for the profession only grew from there and she has spent 20+ years working in various roles, from clinical chairside to practice management and team-based training and development for practices. After 17 years living in New York including 5 years working as a coach for a Dental Practice Management company, Daleen has relocated back to Sydney but stayed in the industry she’s so passionate about.

Daleen Kupsch 

Louise Howlett Coach, Consultant and Trainer

Louise has been a dedicated professional in the dental industry since 2000. Her supportive and insightful approach as a coach, consultant, and trainer enables dental teams to elevate patient care and service, fostering happier staff and thriving practices. Louise holds an International Coaching Federation Associate Certified Coach credential. She is also a certified LEGO® Serious Play® facilitator and Emotional Intelligence assessor, equipping her with diverse tools to inspire growth and success in the dental industry.

Louise Howlett 

Lead Your Team


Speakers:

Maya Carson Senior Coach, Consultant and Trainer

Daleen Kupsch Coach, Consultant and Trainer

Louise Howlett Coach, Consultant and Trainer

Friday 24th Oct 2025
8:30am - 4:30pm
Venue: Rydges Auckland
59 Federal Street
Auckland Central 1010
Region: Auckland
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Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA