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Virtual Primespeak

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Designed for Dentists, Hygienists/OHTs, and Practice Team Members to master: • Enhanced patient experience • Increased case acceptance • Increased patient retention and referrals Participants will learn the skills, techniques and strategies to build rapport and trust with this proven system. Primespeak enhances the overall patient experience. It is through an increased patient experience and satisfaction that they will become your number one advocate and referrer to their friends and family.

Learning outcomes

This online version of the world-class Primespeak patient communication program gives participants tools to strengthen patient-clinician relationships and increase case acceptance. • Learn from expert trainers • Discover a new approach to patient exams and apply Primespeak tools with existing patients • Present treatment options in a 100% ethical way • Engage through chat, polls, and breakout rooms • Practice essential skills together in small groups • Access an on-demand video training library for support • Unite your clinical team for maximum learning and effectiveness.

Further information 
Speakers

Maya Carson Senior Coach, Consultant and Trainer

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving.

Maya Carson 

Brett Churnin Senior Coach, Consultant and Trainer

Since 2003, Brett has facilitated countless workshops across the globe, and personally coached and consulted to hundreds of dentists and their teams on all elements of running a successful dental practice. Brett is an empowering and motivating speaker who has delivered workshops to dentists in the USA, UK, Singapore, Australia and NZ for many years. He has a deep understanding of the challenges and opportunities that dentists face when communicating with their patients and a strong commitment to helping bridge the gap between what patients think they need and what dentists diagnose.

Brett Churnin 

Virtual Primespeak


Speakers:

Maya Carson Senior Coach, Consultant and Trainer

Brett Churnin Senior Coach, Consultant and Trainer

Tuesday 10th Feb 2026 - Tuesday 24th Feb 2026
9:00am - 1:00pm
Venue: Prime Practice Live Online
11/151 Castlereagh Street
Sydney 2000
Region: Overseas
Enrol Now 
Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA