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Maximising Recall Compliance

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Join us for an in-depth exploration of Recall Systems' pivotal role in your practice's success. Discover why, at Prime Practice, we term recalls as "Active Maintenance".

Learning outcomes

During this live online training, you'll gain insights into: - Implementing effective systems and communication techniques to motivate patients to return every 6 months. - Strategies to educate patients on the significance of active maintenance visits for their oral health. - Understanding the team's role in creating value for patients by promoting regular visits. - Tracking success to ensure your Active Maintenance system operates seamlessly. Unlock the potential of Active Maintenance to transform your practice and enhance your patients' ongoing oral health.

Further information 
Speakers

Maya Carson Senior Coach, Consultant and Trainer

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving.

Maya Carson 

Daleen Kupsch Coach, Consultant and Trainer

Daleen’s passion for dentistry started when she was still in high school when she began working as a dental assistant for her local family dentist. Her love for the profession only grew from there and she has spent 20+ years working in various roles, from clinical chairside to practice management and team-based training and development for practices. After 17 years living in New York including 5 years working as a coach for a Dental Practice Management company, Daleen has relocated back to Sydney but stayed in the industry she’s so passionate about.

Daleen Kupsch 

Maximising Recall Compliance


Speakers:

Maya Carson Senior Coach, Consultant and Trainer

Daleen Kupsch Coach, Consultant and Trainer

Tuesday 21st Oct 2025
2:00pm - 4:00pm
Venue: Prime Practice Live Online
11/151 Castlereagh Street
Sydney 2000
Region: Overseas
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Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA