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Transform your practice with strategic leadership and innovative problem-solving. This workshop empowers you to create a clear vision, align your team, and foster a culture of growth and balance. This session is tailored for leaders looking to take their practice to the next level through strategic thinking and operational excellence.

Learning outcomes

You'll explore tools like the Business Model Canvas and a model to develop actionable strategies for your practice. Learn how to establish an operating rhythm, foster an innovative mindset, and tackle complex challenges with confidence. The workshop also addresses wellbeing and work-life balance, ensuring you create a thriving environment for your own team. Incorporating LEGO Serious Play, you'll engage in hands-on exercises to sharpen your strategic planning and leadership skills. By the end of the day, you'll leave with a roadmap for growth & the confidence to lead your practice effectively.

Further information 
Speakers

Maya Carson Senior Coach, Consultant and Trainer

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving.

Maya Carson 

Daleen Kupsch Coach, Consultant and Trainer

Daleen’s passion for dentistry started when she was still in high school when she began working as a dental assistant for her local family dentist. Her love for the profession only grew from there and she has spent 20+ years working in various roles, from clinical chairside to practice management and team-based training and development for practices. After 17 years living in New York including 5 years working as a coach for a Dental Practice Management company, Daleen has relocated back to Sydney but stayed in the industry she’s so passionate about.

Daleen Kupsch 

Louise Howlett Coach, Consultant and Trainer

Louise has been a dedicated professional in the dental industry since 2000. Her supportive and insightful approach as a coach, consultant, and trainer enables dental teams to elevate patient care and service, fostering happier staff and thriving practices. Louise holds an International Coaching Federation Associate Certified Coach credential. She is also a certified LEGO® Serious Play® facilitator and Emotional Intelligence assessor, equipping her with diverse tools to inspire growth and success in the dental industry.

Louise Howlett 

Lead Your Practice


Speakers:

Maya Carson Senior Coach, Consultant and Trainer

Daleen Kupsch Coach, Consultant and Trainer

Louise Howlett Coach, Consultant and Trainer

Thursday 19th Mar 2026
8:30am - 4:30pm
Venue: TBC
TBC
Region: Auckland
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Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA