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Appointment Book Control

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A well-organised appointment book is vital for a successful practice governing every aspect of operations. In this comprehensive training session, gain invaluable insights and actionable strategies to create the perfect schedule for your practice, ensuring smooth operations daily, weekly, and monthly. Discover the impact of pre-blocking and learn to manage appointments effectively.

Learning outcomes

By the course's end, you'll have developed a personalised appointment book template ready for immediate use. Additionally, explore industry best practices to enhance appointment book management and improve dental patient experience. Key Topics: - Optimising Procedure Timings - Effective Pre-Blocking for Ideal Days - Strategic Communication Strategies Join us to discover how to master your Appointment Book Control.

Further information 
Speakers

Maya Carson Senior Coach, Consultant and Trainer

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving.

Maya Carson 

Daleen Kupsch Coach, Consultant and Trainer

Daleen’s passion for dentistry started when she was still in high school when she began working as a dental assistant for her local family dentist. Her love for the profession only grew from there and she has spent 20+ years working in various roles, from clinical chairside to practice management and team-based training and development for practices. After 17 years living in New York including 5 years working as a coach for a Dental Practice Management company, Daleen has relocated back to Sydney but stayed in the industry she’s so passionate about.

Daleen Kupsch 

Appointment Book Control


Speakers:

Maya Carson Senior Coach, Consultant and Trainer

Daleen Kupsch Coach, Consultant and Trainer

Tuesday 7th Oct 2025
11:00am - 12:30pm
Venue: Prime Practice Live Online
11/151 Castlereagh Street
Sydney 2000
Region: Overseas
Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA