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Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs. A well-organised appointment book is vital for a successful practice governing every aspect of operations. In this comprehensive training session, gain invaluable insights and actionable strategies to create the perfect schedule for your practice, ensuring smooth operations daily, weekly, and monthly. Discover the impact of pre-blocking and learn to manage appointments effectively. By the course's end, you'll have developed a personalised appointment book template ready for immediate use. Additionally, explore industry best practices to enhance appointment book management and improve dental patient experience. Key Topics: Optimising Procedure Timings Effective Pre-Blocking for Ideal Days Strategic Communication Strategies Join us to discover how to master your Appointment Book Control.

Learning outcomes

Become a master of Appointment Book Control and elevate your practice's daily experience for your team and patients. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs. A well-organised appointment book is vital for a successful practice governing every aspect of operations. In this comprehensive training session, gain invaluable insights and actionable strategies to create the perfect schedule for your practice, ensuring smooth operations daily, weekly, and monthly. Discover the impact of pre-blocking and learn to manage appointments effectively. By the course's end, you'll have developed a personalised appointment book template ready for immediate use. Additionally, explore industry best practices to enhance appointment book management and improve dental patient experience. Key Topics: Optimising Procedure Timings Effective Pre-Blocking for Ideal Days Strategic Communication Strategies Join us to discover how to master your Appointment Book Control.

Speakers

Daleen Kupsch

Daleen’s passion for dentistry started when she was still in high school when she began working as a dental assistant for her local family dentist. Her love for the profession only grew from there and she has spent 20+ years working in various roles, from clinical chairside to practice management and team-based training and development for practices. After 17 years living in New York including 5 years working as a coach for a Dental Practice Management company, Daleen has relocated back to Sydney but stayed in the industry she’s so passionate about. She knows that it truly takes a team to create a successful dental practice and is dedicated to supporting dentists and their teams towards transformational change for a deeper level of leadership, team cohesiveness and sustainable results. Daleen is thrilled to be a part of Prime Practice so she can continue to live in her purpose of creating happy and empowered dental teams who are consistently elevating the face of dentistry and the overall health of their patients.

Louise Howlett

Louise started her career as a Dental Assistant in 2000 and over the next twenty-one year’s held roles as Front Office Coordinator, Front Office Manager and Practice Administrator in Brisbane and London. Over this period, she worked at several practices that utilised Prime Practices services and was impressed by the positive change that occurred for both patients and teams. In 2021, Louise combined her knowledge of Dentistry and the Prime Practice systems with her passion for helping and empowering individuals and joined the team as our Practice Manager (PM) Community Manager. Through the PM Programs, Louise facilitates a community for PM’s to connect, as well as provides support and resources designed exclusively to help Practice Managers lead their practices to success. Louise also provides practices with onsite and virtual consulting and coaching services, assisting teams to provide their patients with the highest quality of service and care.

Appointment Book Control


Speakers:

Daleen Kupsch

Louise Howlett

Wednesday 4th Dec 2024
1:00pm - 2:30pm
Venue: Prime Practice Live Online
11/151 Castlereagh St
Sydney 2000
Region: Overseas
Brought to you by Prime Practice
Level 11
151 Castlereagh Street
Sydney, NSW
2000
AUSTRALIA

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