Business Management Strategies
Prime Practice

Dental Education Dental Materials Patient Management Practice Management

Sydney, NSW, 2000, Australia
28 Jun 2018 - 29 Jun 2018
08:00 - 17:00 (14 hrs)

Brett Churnin
Hands On Lecture

ONLINE ENROLMENT

This workshop is attended by the Principal Dentist only. A review of the progress made in the last twelve months is conducted and looks at future opportunities for improvement to the management of the practice. This workshop also deals with: * Results analysis - analyse any improvements since joining the management programme and determine how the implementation of systems and communication skills has…

This workshop is attended by the Principal Dentist only. A review of the progress made in the last twelve months is conducted and looks at future opportunities for improvement to the management of the practice. This workshop also deals with: * Results analysis - analyse any improvements since joining the management programme and determine how the implementation of systems and communication skills has impacted your practice. Find out what needs to be continued, strengthened, reduced or altered. * Board meeting “ identify a key concern within your practice and then with assistance of your peers generate possible actions that will enable you and your practice to move forward. * Implementation checklist analysis - conduct an analysis to enable you to systematically evaluate the success you have had in implementing Prime systems and identify any gaps that require further action. * Referral Protocols - implement protocols to prevent a variety of problems that can occur when referring a patient to another clinician. * Using Dental Photobank - effectively use Dental Photobank so that the patient benefits by choosing appropriate treatment. Train your team members to use Dental Photobank as a communications tool and save a lot of time. * Stress management - understand the causes and effects of stress, and implement strategies for reducing and managing stressors. Further event information

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Speaker

Brett Churnin

Brett Churnin is a personal and business coach with Australia's largest coaching organisation, Brett has had extensive experience impacting the performance and satisfaction of local and international business owners, managers and executives. He is a strong, straight-talking, energetic coach committed to the success of his clients. Brett is also a certified trainer and professional speaker. He has trained and mentored over 80 people in becoming professional Life Coaches, and has delivered presentations and workshops on a range of topics including time management, leadership, and communication skills, to companies such as Colliers International, Panasonic and Frank Russell and Associates. Brett holds a Master of Science in Nutrition and Dietetics and is a qualified Personal Fitness Trainer. His background in the health industry has provided him with great insight into the obstacles we face and the opportunities that become available when we're going for big and important goals.

Further speaker information

Venue

Novotel Sydney Central
169-179 Thomas Street

Organisers

Prime Practice
Suite 1 Level 1
59-75 Grafton Street
Bondi Junction
2022
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: maria.rabiet@primepractice.com.au
W: www.primepractice.com.au

All-on-4® Treatment Concept - Cadaver Program
Nobel Biocare Australia Pty Ltd

Dental Implants Dental Sciences Dental Technology

Sydney
28 Jun 2018 - 30 Jun 2018
08:30 - 17:30 (22.5 hrs)

Dr Armando Lopes and Dr Ana Ferro
Hands On Lecture

A comprehensive program on complete oral rehabilitation through a highly functional, aesthetic solution supported on 4 or more implants in anatomically strategic positions and angles, an evidence-based protocol that dramatically improves patient quality of life. This program is recommended for all members of the treatment team: surgeon, restorative and laboratory to understand the surgical and prosthetic…

A comprehensive program on complete oral rehabilitation through a highly functional, aesthetic solution supported on 4 or more implants in anatomically strategic positions and angles, an evidence-based protocol that dramatically improves patient quality of life. This program is recommended for all members of the treatment team: surgeon, restorative and laboratory to understand the surgical and prosthetic criteria for successful treatment plan. Learning outcomes - Diagnosis and treatment planning of the edentulous patient - What is the All-on-4® Treatment Concept? - Patient selection, indications and contraindications - Surgical & prosthetic criteria for immediate rehabilitation - Fabrication and issue of immediate provisional bridge - Options for definitive prosthesis with NobelProcera - Maintenance protocols Hands-on - Implant placement in models & multi-unit abutment insertion - Temporary prosthesis - Cadaver workshop

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Speaker

Dr Armando Lopes and Dr Ana Ferro

Armando Lopes graduated from the Faculty of Dental Medicine, University of Lisbon, in 2003 joining the MALO CLINIC team in 2004. Currently Director of the MALO CLINIC Lisbon, he was also the Oral Surgery Department Director between 2007 and mid 2015, and Director of the Imaging Department between 2007 and early 2011. Practicing exclusively in oral surgery and dental implant rehabilitation, Armando Lopes has an extensive know-how on total rehabilitation using the MALO CLINIC Protocol (All-n-4 Surgical Protocol including the zygomatic approaches) and is also an expert in guided surgery. One of the MALO CLINIC key Speakers, Armando Lopes lectures regularly at international courses, conferences and other training events featuring oral rehabilitation, implantology and guided surgery. With a Master in Clinical Dental Research from the University of Granada (2013), Armando Lopes is also author and co-author of several scientific publications. Dr. Ferro graduated from the Faculty of Dental Medicine, University of Lisbon, in 2004, after which she lectured in the Periodontology department from 2004 to 2008. She returned to the Faculty of Dental Medicine from 2008 to 2011 to study a specialization degree in periodontology. She also studied a post-graduate degree in periodontology at the University of Gothenburg from 2004 to 2006. Currently a PhD student in biomedical sciences at the University of Lisbon Faculty of Medicine, Ana Ferro joined the MALO CLINIC team in 2005. Practicing exclusively in periodontology, oral surgery and dental implant rehabilitation, Dr. Ferro has an extensive knowledge of total rehabilitations using the MALO CLINIC Protocol (All-on-4® Surgical Protocol) and was the sub-director of the Oral Surgery department of the MALO CLINIC Lisbon from 2010 to July 2015, currently being this Department’s Head. Interested in patient management and anxiety control, Ana Ferro also has an academic certification in conscious sedation from the Complutense University of Madrid. One of the MALO CLINIC key speakers, Ana Ferro, was the clinical subdirector of MALO CLINIC Education between 2007 and 2010 and has lectured in several national and international training events featuring periodontology, oral rehabilitation, implantology, guided surgery and conscious sedation. She is author and co-author of several scientific publications.

Venue

Nobel Biocare Training & Education
7 Eden Park Drive
Macquarie Park, 2113

Organisers

Nobel Biocare Australia Pty Ltd
Level 4
7 Eden Park Drive
Macquarie Park
2113
Australia

Bianca Sheibu
T: +61 2 8064 5122
E: bianca.sheibu@nobelbiocare.com
W: www.nobelbiocare.com

The A-Z of Mastering Anterior Crowns
ADA NSW Centre for Professional Development

Prosthodontics

St Leonards
29 Jun 2018
09:00 - 16:30 (6.5 hrs)

Dr Ben Lee
Hands On

ONLINE ENROLMENT

Every patient that is seeking an aesthetic improvement are aesthetically demanding in one way or another. This could be not only stressful but also technically challenging even for an experienced clinician. This course is designed to discuss all the critical steps involved to achieve a predictable crown restoration for an aesthetically demanding situation. Topics include •Treatment planning and informed…

Every patient that is seeking an aesthetic improvement are aesthetically demanding in one way or another. This could be not only stressful but also technically challenging even for an experienced clinician. This course is designed to discuss all the critical steps involved to achieve a predictable crown restoration for an aesthetically demanding situation. Topics include •Treatment planning and informed consent •Patient assessment and tooth assessment •Coronal build-up •Crown preparation •Impressions taking (and hands-on exercise) •Provisionalisation •Laboratory communication and crown material selection •Cementation (live patient demonstration) Further event information

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Speaker

Dr Ben Lee

Dr Ben Lee completed his MDSc in Prosthodontics from University of Sydney. During this time, he was given the Young Prosthodontist Award by The International College of Prosthodontists. He is the current president of Australian Prosthodontic Society (NSW) and past president of the Australian Asian Association of Dentists. In addition being a visiting honorary Clinical Lecturer at the University of Sydney, Ben frequently presents on the topic of dental implants and fixed prosthodontics. As a prosthodontist, Ben works full-time in his referral based specialist practice in Chatswood, Sydney with particular interest in surgical and restorative implant prosthodontics.

Venue

Centre for Professional Development
1 Atchison Street

Organisers

ADA NSW Centre for Professional Development
1 Atchison Street
2065
Australia


T: 61 2 8436 9997
E: admin@adacpd.com.au
W: www.adacpd.com.au

3D Endodontic Instrumentation and Obturation
Ivoclar Vivadent

Endodontics

Auckland
29 Jun 2018
09:00 - 17:00 (5.5 hrs)

Dr Hani Naoum
Hands On Lecture

3D Endodontic Instrumentation and Obturation Course Description The root canal space is a highly complex system which makes efficient cleaning a daunting task. Many methods were proposed in the past, to improve the chemical effectiveness of irrigation solutions and the hydrodynamics of irrigants flow. These methods certainly improved the cleaning process, however still lack one fundamental aspect.…

3D Endodontic Instrumentation and Obturation Course Description The root canal space is a highly complex system which makes efficient cleaning a daunting task. Many methods were proposed in the past, to improve the chemical effectiveness of irrigation solutions and the hydrodynamics of irrigants flow. These methods certainly improved the cleaning process, however still lack one fundamental aspect. Newly introduced endodontic instruments with significant departure from the conventional design, utilizing new NiTi wire technologies can offer a different concept, making the cleaning process faster and more efficient. Although the main focus in endodontic research in the last three decades was on root canal instrumentation, effective and simple obturation of the root canal space is considered as important for endodontic success. In the last few years new Calcium Silicate based sealer materials have been introduced. These materials were incorporated into new techniques that are designed to simplify the obturation process and are considered more biologically compatible. The newer generation materials have demonstrated promising results, and can claim improved properties and clinical success. The first part of the course will focus on the anatomy of the root canal space and demonstrate the limitations we have with conventional instruments. The second part will describe the use of conventional rotary endodontic instruments and the "new design" instruments. The third part will cover some of the newly introduced endodontic sealers, and the obturation techniques they can be used with.

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Speaker

Dr Hani Naoum

Dr Hani Naoum graduated with Bachelor of Dental Surgery from the University of Baghdad in 1994. After several years of general dental practice in New Zealand and internationally, he completed a Master of Dental Surgery in Endodontics from the University of Otago in 2001. Dr Naoum enjoys all aspects of Endodontics and has a special interest in biomechanical cleaning and shaping of the root canal space, as well as treating dental trauma and tooth resorption. Dr Naoum has lectured both nationally and internationally and authored various scientific research and review papers. Dr Naoum is a committee member and past treasurer of the NZ Society of Endodontics, a member of the Auckland and New Zealand Dental Associations, American Association of Endodontists, International Associationof Dental Traumatology,Australia and New ZealandAcademy of Endodontists,and Australasian Society ofImplant Dentistry.

Venue

ICDE Auckland
12 Omega Street
Rosedale

Organisers

Ivoclar Vivadent
12 Omega Street
Rosedale
0632
NEW ZEALAND

Caroline Jones
T: 09 914 9999
E: Caroline.Jones@ivoclarvivadent.com
W: www.ivoclarvivadent.co.nz

How do your composites look?
New Zealand Dental Assoc.

Restorative Dentistry

Nelson
29 Jun 2018
13:00 - 17:00 (3.5 hrs)

Dr Dylan Yung, BDS
Hands On Peer Contact

REGISTER NOW

How do your composites look? Are you interested in a simple, efficient technique to enhance your restorations? Style Italiano is a worldwide movement centred on simplifying the creation of beautiful composite restorations. Rather than focusing on complicated layering techniques and multiple colours, the Style Italiano philosophy involves using simple recipes of just two shades to create beautiful restorations…

How do your composites look? Are you interested in a simple, efficient technique to enhance your restorations? Style Italiano is a worldwide movement centred on simplifying the creation of beautiful composite restorations. Rather than focusing on complicated layering techniques and multiple colours, the Style Italiano philosophy involves using simple recipes of just two shades to create beautiful restorations which can be reproduced by dentists at all skill levels. Dr Dylan Yung in association with NZDA & 3M are delighted to provide an afternoon hands-on course to further understand & perform the Style Italiano technique as highlighted by Assoc. Professor Vargas at last years NZDA Conference. You will learn the following key components to successful anterior restorations: – Shade Selection – Cavity Design – Controlled Thickness Layering Technique – Finishing & Polishing

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Speaker

Dr Dylan Yung, BDS

Dr Dylan Yung graduated from the University of Otago with a Bachelor of Dental Surgery in 1992. He was a founding member of the NZ Academy of Cosmetic Dentistry and maintains a private practice in Newmarket, Auckland with a focus on reconstructive & aesthetic dentistry. Dr Yung brings a wealth of knowledge and experience from his extensive training abroad at the Fahl Centre for Aesthetic Dentistry (Brazil), the Kois Center, UCLA & the Las Vegas Institute for Advanced Dental Studies (USA) where he has also served as a clinical instructor. He has conducted numerous seminars and workshops both nationally and internationally lecturing on the latest aspects of cosmetic dentistry.

Venue

Trailways Hotel
66 Trafalgar Street

Organisers

New Zealand Dental Assoc.
NZDA House
1/195 Main Highway
Ellerslie, Auckland
1051
New Zealand

Alaina Mountain
T: 09 579 8001
E: alaina@nzda.org.nz
W: NZDA.org.nz

Sex, Drugs and Rotting Teeth
ADA NSW Centre for Professional Development

Community Dentistry General Dentistry Hospital Department Program Oral & General Health Patient Management Pharmacology Public Health Dentistry

ST LEONARDS
4 Jul 2018
09:00 - 16:30 (6.5 hrs)

Dr Sharon Liberali and Dr Wayne Sherson and Dr Baeta Rumianek
Lecture

Recreational drug use is common across many groups in the community and the associated lifestyle issues can lead to an increase in oral health problems. An increase in the number of sexual partners, sometimes in association with recreational drug use, presents an increased risk for transmission of STI’s with implications for general health, as well as dental and oral health. There is a need for strategies…

Recreational drug use is common across many groups in the community and the associated lifestyle issues can lead to an increase in oral health problems. An increase in the number of sexual partners, sometimes in association with recreational drug use, presents an increased risk for transmission of STI’s with implications for general health, as well as dental and oral health. There is a need for strategies around harm minimization for both sexual health and oral health based on diagnosis and prevention that should be implemented in this cohort. Blood born viruses are obvious considerations when discussing these lifestyle issues. The management of HIV and Hepatitis B and C has changed significantly over the last five years with significant reductions in morbidity and mortality. As is the case with many chronic illnesses there are implications within these treatments for long term oral health. HPV is the most commonly sexually transmitted infection and the leading cause of oropharyngeal cancers. The fastest growing section of the oral cancer population, are young, non-smoking individuals who develop oro-pharyngeal cancers from the HPV virus. By virtue of our health care role and regular access to our care, the dental profession has a significant part to play in the education of patients on prevention of oral and systemic disease. As well, diagnosis and management of diseases associated with sexual health and recreational drug use, including the availability of new treatments and the prevention of oral health complications are integral to dental care. You want me to discuss what with my patients?! Discussion with patients regarding their drug use and sexual practices can be uncomfortable and may lead to inaccurate histories and a lower standard of care. This course will include an interactive segment with the presenters with tips on communication with patients around these topics. Learning Objectives The effect of recreational drugs on oral health Harm minimization strategies based on preventive care Oral Sex and Dental Surgery (including oral sexual assault) HPV and oropharyngeal malignancy Management of patients with HPV and blood borne viruses Saliva drug testing is there a role? When and who do we refer to? Further event information

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Speaker

Dr Sharon Liberali and Dr Wayne Sherson and Dr Baeta Rumianek

Dr Wayne Sherson is in private general dental practice in inner city Sydney. He received his BDS with Distinction from University of Otago in 1984 and completed his Master of Science in Dentistry (Pros) at the University of Sydney in 1992. He is currently an adjunct lecturer at Charles Sturt University involved with the Post Graduate Diploma in Implant Dentistry and has previously held positions at the University of Sydney as a lecturer in undergraduate prosthodontics and the United Dental Hospital in periodontal research. His areas of interest include, complex treatment planning, implant treatment, and multi disciplinary management of patients with systemic health issues that affect oral health. Dr Sherson is currently involved in presenting several CPD programs on dental implant treatment, complex treatment planning and systemic health with a number of DML presentations available for viewing on the ADA Federal body’s website. Dr Sharon Liberali: A/Professor Liberali completed her undergraduate dental degree at the University of Adelaide in 1986 and was awarded a Doctor of Clinical Dentistry in Special Needs Dentistry at the University of Adelaide in 2009. In 2010 she became a Fellow of the Royal Australasian College of Dental Surgeons in the special field of Special Needs Dentistry. In 2011 she was awarded a Fellow of the International College of Dentists (FICD) and in 2013 a Fellow of the Pierre Fauchard Academy. A/Professor Liberali is the Director and Senior Consultant of the Special Needs Unit, Adelaide Dental Hospital, SA Dental Service, and holds an honorary Associate Dental Consultant position at the Royal Adelaide Hospital. She is the Program Director of the specialist training program in Special Needs Dentistry at the School of Dentistry, Faculty of Health Sciences, University of Adelaide and is the Principal Dentist at Health Partners Dental. A/Professor Liberali is a past President of the SA Branch of the Australian Dental Association and also the Australian and New Zealand Academy of Special Needs Dentistry. A/Professor Liberali currently Chairs the national ADA Infection Control Committee, and is the ADA representative on the HE-023 committee for Standards Australia and the NHMRC Infection Control Guidelines Advisory committee. Dr Baeta Rumainek is a Sydney based general dentist with a Masters degree in Sexual Health.

Venue

Centre for Professional Development
1 Atchison Street

Organisers

ADA NSW Centre for Professional Development
1 Atchison Street
2065
Australia


T: 61 2 8436 9997
E: admin@adacpd.com.au
W: www.adacpd.com.au

3D Endodontic Instrumentation and Obturation
Ivoclar Vivadent

Endodontics

Queenstown
6 Jul 2018
09:00 - 17:00 (5.5 hrs)

Dr Hani Naoum
Hands On Lecture

3D Endodontic Instrumentation and Obturation Course Description The root canal space is a highly complex system which makes efficient cleaning a daunting task. Many methods were proposed in the past, to improve the chemical effectiveness of irrigation solutions and the hydrodynamics of irrigants flow. These methods certainly improved the cleaning process, however still lack one fundamental aspect.…

3D Endodontic Instrumentation and Obturation Course Description The root canal space is a highly complex system which makes efficient cleaning a daunting task. Many methods were proposed in the past, to improve the chemical effectiveness of irrigation solutions and the hydrodynamics of irrigants flow. These methods certainly improved the cleaning process, however still lack one fundamental aspect. Newly introduced endodontic instruments with significant departure from the conventional design, utilizing new NiTi wire technologies can offer a different concept, making the cleaning process faster and more efficient. Although the main focus in endodontic research in the last three decades was on root canal instrumentation, effective and simple obturation of the root canal space is considered as important for endodontic success. In the last few years new Calcium Silicate based sealer materials have been introduced. These materials were incorporated into new techniques that are designed to simplify the obturation process and are considered more biologically compatible. The newer generation materials have demonstrated promising results, and can claim improved properties and clinical success. The first part of the course will focus on the anatomy of the root canal space and demonstrate the limitations we have with conventional instruments. The second part will describe the use of conventional rotary endodontic instruments and the

MORE INFO LESS INFO

Speaker

Dr Hani Naoum

Dr Hani Naoum graduated with Bachelor of Dental Surgery from the University of Baghdad in 1994. After several years of general dental practice in New Zealand and internationally, he completed a Master of Dental Surgery in Endodontics from the University of Otago in 2001. Dr Naoum enjoys all aspects of Endodontics and has a special interest in biomechanical cleaning and shaping of the root canal space, as well as treating dental trauma and tooth resorption. Dr Naoum has lectured both nationally and internationally and authored various scientific research and review papers. Dr Naoum is a committee member and past treasurer of the NZ Society of Endodontics, a member of the Auckland and New Zealand Dental Associations, American Association of Endodontists, International Associationof Dental Traumatology,Australia and New ZealandAcademy of Endodontists,and Australasian Society ofImplant Dentistry.

Venue

Organisers

Ivoclar Vivadent
12 Omega Street
Rosedale
0632
NEW ZEALAND

Caroline Jones
T: 09 914 9999
E: Caroline.Jones@ivoclarvivadent.com
W: www.ivoclarvivadent.co.nz

Policy and Simple Document Writing for the Dental Practice
ADA NSW Centre for Professional Development

Dental Education Dental Hygienist Courses Patient Management

ST LEONARDS
6 Jul 2018
09:00 - 16:00 (6 hrs)

Cathy Schafer
Lecture

ONLINE ENROLMENT

This hands-on course will give you the skills to write policy, procedures and other simple documents for your dental practice. Quite often a daunting task, we will give you templates that are easy to use and implement strategies to work through what you need to have in place. The workshop will give you time to work on the policies and procedures and help to make sense of what you need in practice and…

This hands-on course will give you the skills to write policy, procedures and other simple documents for your dental practice. Quite often a daunting task, we will give you templates that are easy to use and implement strategies to work through what you need to have in place. The workshop will give you time to work on the policies and procedures and help to make sense of what you need in practice and how to implement them. Topics include What policy and procedures do you need? Writing policy documents. Writing safe operating procedure documents for equipment and materials. Writing chairside procedure documents. Job descriptions, confidentiality agreements. Dealing with diverse clients and colleagues Learning Objectives This course is designed to make the process of policy and procedures easy to understand and will give you the tools to be able to set your policies and procedures up effectively and without complication. You will be able to apply the tools to help you set these important documents up in your practice. What to Bring: This course requires participants to bring their own laptop on the day Further event information

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Speaker

Cathy Schafer

Cathy Schafer currently working at OTEN as a dental teacher. She has 17 years experience as a teacher and over 25 years experience in dental practice, including private practice and large health fund dental centres. Her qualifications include Cert III and IV (Radiography, DHE and A&S) in Dental, Grad Dip in OHS, TAE, DAU – Westmead Dental school.

Venue

Centre for Professional Development
1 Atchison Street

Organisers

ADA NSW Centre for Professional Development
1 Atchison Street
2065
Australia


T: 61 2 8436 9997
E: admin@adacpd.com.au
W: www.adacpd.com.au

Practice Owner’s Workshop
Prime Practice

Dental Education Dental Materials General Dentistry Patient Management Practice Management

Auckland, 1010 New Zealand
6 Jul 2018 - 7 Jul 2018
12:00 - 17:30 (10 hrs)

Phillip Palmer
Hands On

ONLINE ENROLMENT

Production Goals - annual, monthly, daily and hourly for every producer (including employee dentists and hygienists). Expense goals as percentages of gross production and gross amounts for all overheads. Including Employee costs, Lab, Supplies, Facility expenses, Promotion expenses, Minor expenses, Discretionary expenses, and Take home pay. Tools for goal attainment & diagnosis, case presentation,…

Production Goals - annual, monthly, daily and hourly for every producer (including employee dentists and hygienists). Expense goals as percentages of gross production and gross amounts for all overheads. Including Employee costs, Lab, Supplies, Facility expenses, Promotion expenses, Minor expenses, Discretionary expenses, and Take home pay. Tools for goal attainment & diagnosis, case presentation, appointment book control, and communication tools. Web-Based Reporting & tracking tools to monitor your progress towards reaching your goals. Mission Statement - creating a clear vision of the practice you want. Management and Leadership – understanding the difference between the two; assessing your Emotional Intelligence; your preferred leadership style; Situational Leadership; delegation. Change Management - leading your team through change Further event information

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Speaker

Phillip Palmer

Up until early 2003 Phillip ran a successful dental practice together with 3 other dentists and 3 full-time hygienists. He has been involved in teaching dental practice management since 1995, his activities culminating in forming Prime Practice P/L. Through Prime, he has helped hundreds of dentists to reach their goals, increase their income, and enjoy their practices more. He has lectured extensively around Australia and New Zealand on practice management topics and has an absolute and complete understanding of all the different management, financial and professional issues that face dentists in this country. He has presented at many dental groups around Australia including the Federal ADA convention in Brisbane in 2001 the NSW ADA Convention in Newcastle in 2002, and was the visiting ADA interstate lecturer for South Australia in 2003. In 2005 he was invited to Beijing to speak to large groups on

Further speaker information

Venue

Rydges Auckland
59 Federal Street

Organisers

Prime Practice
Suite 1 Level 1
59-75 Grafton Street
Bondi Junction
2022
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: maria.rabiet@primepractice.com.au
W: www.primepractice.com.au

Communications Intensive for Hygienists and OHTs
Prime Practice

Dental Education Dental Materials Patient Management Practice Management

Wellington, New Zealand 6011
10 Jul 2018
08:00 - 17:00 (7 hrs)

Maya Carson
Hands On Lecture

ONLINE ENROLMENT

When it’s done right, having a hygienist or therapist can be a great support to your practice, but it can also be fraught with cancellations and no-shows. Create systems and procedures to: • Introduce a hygienist into the practice; • Ensure patients understand benefits of utilising the hygienist/therapist; • Maximise the value of the periodic hygiene visit; • Calculate the number of hygiene…

When it’s done right, having a hygienist or therapist can be a great support to your practice, but it can also be fraught with cancellations and no-shows. Create systems and procedures to: • Introduce a hygienist into the practice; • Ensure patients understand benefits of utilising the hygienist/therapist; • Maximise the value of the periodic hygiene visit; • Calculate the number of hygiene days required; • Align dentist and hygienist or therapist philosophies and diagnoses; • Increase patient participation in the active maintenance programme. Communicate in order to: • Ensure the entire team can support the hygienist or therapist and raise their profile in the patients’ eyes; • Use Primespeak tools to turn each patient into a devoted fan and get the patient to own their oral health problems Further event information

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Speaker

Maya Carson

Maya is a coach and trainer with a genuine interest in people. She has a particular interest in personality, and how this affects communication in the workplace. Prior to joining Prime Practice, Maya worked in the Public Health sector and as a University Educator. Maya also applied her skills in the corporate arena with major clients including QANTAS, IAG and Symantec. Maya works with individuals and teams to develop and optimise skills, whilst challenging habitual patterns of thinking and behaving. She is firm believer that workplace performance is enhanced by developing leadership and management competencies, and enjoys facilitating clients' insights around interpersonal communication and emotional intelligence.

Further speaker information

Venue

James Cook Hotel Grand Chancellor
147 The Terrace

Organisers

Prime Practice
Suite 1 Level 1
59-75 Grafton Street
Bondi Junction
2022
AUSTRALIA

Maria Rabiet
T: +61 2 8935 0600
E: maria.rabiet@primepractice.com.au
W: www.primepractice.com.au